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FREQUENTLY ASKED QUESTIONS |
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| We are committed to your satisfaction and have compiled a
list of frequently asked questions and answers. If you have
any other questions, feel free to write to us at support@mit.net.my |
 What
is an epass?
Think of an 'internet passport'; a pass that allows members
to participate in ongoing contests on all our affiliated
websites via a one-time registration only. Also, members
will receive the latest news on promotional activity and
running contests on all these sites on a regular basis.
Does
this mean that I will not need to register separately for
each contest?
Yes, that's right. Your information will be stored in
a database and each time you choose to participate in
any ongoing web event, your details will be retrieved
automatically.
What about my privacy?
We will not share any information about our users without
prior consent at anytime. For details read our privacy
policy.
What type of information will I receive?
Every fortnight epass will send
you a listing of the latest web contests, promotions and
events taking place on all our affiliated websites so
you'll have the chance to get in there before everyone
else does! To top it all up, we will also send you hints
and tips on how to win the tougher competitions!
Is there any fee or service charge to use epass?
No. It's an absolutely free service.
Does
epass expire?
An unused epass expires 6-months
from the date of registration.
Which
sites are affiliated to epass?
The following sites are exclusive
users of epass.
I forgot my password, what should I do?
If you forget your password, just
click on the Forgot Your Password link found on the Account
registration page. You will be asked to enter your e-mail
address, and we will send you your password hint. If you
didn't enter a password hint, just contact us at support@mit.net.my
and we will provide you with your password.
How do I enable cookies on my browser?
1. Check your browser version.
In order to start enabling cookies, you will need to
check your browser version. You may check your browser
version by following these simple steps:
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For Internet Explorer:
Go to Help menu and click on About Internet Explorer |
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For Netscape:
Go to Help menu and click on About Communicator |
2. Follow the appropriate configuration instructions
for your browser.
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Netscape 4.x
1. Click on Edit in the menu bar
2. Under Edit, select Preferences
3. Click on the word Advanced (Not the "+" or "-").
4. In the Cookies section of the dialogue box,
select Accept all cookies
View image: Netscape 4.x |
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Netscape 6.x
1. Click on Edit in the menu bar
2. Under Edit, select Preferences
3. Double-click on Privacy & Security
4. Click on Cookies
5. In the Cookies section of the dialogue box,
select Accept all cookies
View image: Netscape 6.x |
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Internet Explorer 5.x
1. Click on Tools in the menu bar
2. Under Tools, select Internet Options
3. In Internet Options, click on the Security tab.
4. Select the Internet icon web content zone.
5. Click on Custom Level at the bottom of the dialogue
box.
6. Scroll down to Cookies and make sure both the
Allow cookies and the Allow per-session cookie
buttons are set to Enable
View image: IE 5.x |
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Internet Explorer 6.x
1. Click on Tools in the menu bar
2. Under Tools, select Internet Options
3. In Internet Options, click on the Privacy tab.
4. Under Settings, move the slider to Medium for
the Internet zone.
5. Click on the Advanced button to ensure that
Override automatic cookie handling is not checked.
If you wish to override the default setting, make
sure that you select Always allow session cookies.
6. Click OK.
View images:
IE
6.x: Enabling cookies
IE
6.x: Advanced Privacy Settings |
3. If your browser version isn't supported on this FAQ,
please update it at these links:
4. Once update is completed, close your browser and restart
it. You must do this in order for the update to take
place. |
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